Are you…...tenacious, independent, self-starting, ambitious, driven and energetic? We could have a future together!
PetsPyjamas.com is the number one, award-winning pet lifestyle destination, conceived and launched by the founders of toptable.com who are also passionate pet owners. We are leading the exploding trend around pets as true family members and growth has been rapid since launch in 2012.
Our ambitious, innovative, lifestyle led approach has enabled us to build significant scale with a rapidly growing, quality audience and ‘fanbase’ - totally customer led - propelling us to number one position in dedicated dog-friendly travel making reservations at 2000+ pet welcoming hotels, cottages, B&B’s.
Our accessories marketplace is also popular featuring over 5000 items for all breeds/all budgets.
Being part of the PetsPyjamas team means the opportunity for rapid career progression, personal development and working in an exciting, engaging work environment at our gorgeous, dog-friendly Shoreditch warehouse.
The people we love and who love us:
Have a hands-on approach and are fast learners who love thinking on their feet
Are flexible in approach and always go the extra mile
Thrive on independence but adore collaboration
Have tons of energy, enthusiasm and a ‘can do’ attitude – we break down walls!
Love our brand and what pets bring to the world!
PetsPyjamas Perks:
A truly exciting environment where you have an opportunity to make your mark
Opportunities to develop and grow and be mentored by some of the best in the business
Cool work space, great Shoreditch location
One flexi-hour per week, come in early or late
Bring your dog to work!
Fresh Fruit deliveries
Lots of team social including Prosecco Fridays
Dog-Loving Travel Booking Administrator
Job Title: Dog-Loving Travel Booking Administrator
Hours: 18.30 - 22.00, 3 - 7 days per week.
Location: Home-based working
Reporting to: Travel Team Leader
Wage: £10.55 per hour.
Due to rapid growth, we are on the lookout for self-motivated, reliable and process driven individuals who are looking for a job that provides them with some extra flexibility. In this newly formed role, you will be processing our out-of-hours enquiries and helping us ensure that all our customers secure their pawsome holiday! This role is a great opportunity for you to work for a fast-growing startup from the comfort of your own home!
Role & Responsibilities:
• Communicating with both customers and hotels via email/telephone/live chat.
• Processing enquiries efficiently and accurately.
• Sharing knowledge, findings, patterns and hotel info with the wider sales team.
• Emailing customers accurate quotations, including payment links.
Skills, Experience & Your Personal Characteristics:
• Minimum of 2 years of admin experience, preferably within the Travel Sector.
• Good understanding of basic maths.
• Strong command of written and spoken English.
• Reliable and trustworthy, you will be a key member of a dedicated team.
• Well-organised and self-motivated.
• Incredible interpersonal skills, both via email and telephone.
• Process is driven and customer focused.
• A clear understanding of our customers' needs and desires.
If you think you’ve got what it takes, send a short email saying why you think you’d be great for this role together with your CV to hiring@petspyjamas.com
Please note: Thank you for your application which we will review with great interest. Due to the high volume of applications, we might not be able to respond personally to all of you. If you are successful, we will be in touch with you shortly.
