Are you…...tenacious, independent, self-starting, ambitious, driven and energetic? We could have a future together!

PetsPyjamas.com is the number one, award-winning pet lifestyle destination, conceived and launched by the founders of toptable.com who are also passionate pet owners. We are leading the exploding trend around pets as true family members and growth has been rapid since launch in 2012.

Our ambitious, innovative, lifestyle led approach has enabled us to build significant scale with a rapidly growing, quality audience and ‘fanbase’ - totally customer led - propelling us to number one position in dedicated dog-friendly travel making reservations at 2000+ pet welcoming hotels, cottages, B&B’s.
Our accessories marketplace is also popular featuring over 5000 items for all breeds/all budgets.

Being part of the PetsPyjamas team means the opportunity for rapid career progression, personal development and working in an exciting, engaging work environment at our gorgeous, dog-friendly Shoreditch warehouse.

The people we love and who love us:

 

PetsPyjamas Perks:

 

 

Dog-Loving Marketing Executive

Job Title: Marketing Executive

Duration: Full time

Reporting to: Marketing Manager

Location: Warehouse offices in Shoreditch, London EC2

Salary: DOE

 

At PetsPyjamas we see pets as true members of the family and we have been leading this trend since our launch in 2012.  So it comes as no surprise that today we are the number 1 pet-lifestyle website with an accessories marketplace listing over 10,000 items and an award-winning dog-friendly travel booking division featuring over 2,000 bookable, dog-friendly hotels, cottages and B&Bs.

 

By joining our fast growing Marketing Team, there’s the opportunity to have a big impact on our business and our market by being directly involved in helping to deliver our growth marketing campaigns .


We’re looking for a real team player. Someone who will not be afraid to get their hands dirty and will be keen to make their mark on this fast expanding business.


Role and responsibilities:


The successful candidate will be responsible for the following:


- You will play a key role owning and driving our marketing agenda to ensure we are maximising the potential of our marketing channels

- Work closely with key stakeholders across Marketing and Product, to ensure we are maximising ROI across our marketing channels

- Engage with our customers to understand the areas that we need to improve on.

- Implement and optimise campaigns to acquire customers across digital / performance marketing channels, including CRM, social media, PPC, search and display.

- Own the end to end co-ordination of our CRM. Implementing all necessary tagging across all channels, allowing us to track campaign performance and results.

- Analyse campaign performance, understand drivers of ROI, identify learnings and opportunities to improve.

- Assist with the coordination and launch of offline marketing activities and events based work.

- Optimise campaigns to improve conversion rate through messaging and targeting and streamlining processes, as well as optimising based on user behaviour across different platforms (desktop, tablet, mobile and mobile apps).

- Report on key performance marketing metrics against target on a daily, weekly and monthly basis and provide actionable insights to improve performance.


Skills, Experience & Your Personal Characteristics:

- Familiar with how websites work and website structure.

- Strong understanding of performance marketing channels and experience optimising campaigns by relevant KPIs.

- Familiar with using HTML, WordPress, and HubSpot.

- Highly analytical, comfortable with forming data-driven arguments.

- Business acumen with a focus on providing data and insights to meeting Marketing Team requirements.

- Familiar with Adobe Creative Suite.

- Passionate about data and understands the importance of data in end to end digital marketing.

- Ability to work in a team with huge drive and ambition.

- Hungry to accelerate growth – ambitious, driven, hardworking and uncompromising.

- Knowledge of Google Adwords, Google Analytics, Facebook ads, PPC Ads, Social Media, SEO.

- Strong interpersonal and communication skills to collaborate within and across teams.

- Strong influencing skills to explain complex information at all levels.

 

The people we love and who love us:

- A passion for championing the customer.

- High levels of personal and professional integrity.

- An entrepreneurial approach with an ability to operate both at a strategic level and to be hands on.

- A positive, self-sufficient leader with excellent communication skills, intellect and energy.

- Very sound judgment and business instinct with a desire to challenge traditional thinking.

- Highly organised with a flexible approach to working.

- Ability to encourage followership, motivate and develop a diverse group of people towards a challenging goal.

- Determined to succeed, high energy with humility and a strong personal drive.

- A collaborative working style.

- A very strong work ethic and a focus on delivery.


What we have to offer:

- A truly exciting and fast moving environment where you have an opportunity to really make your mark - build on your previous experience as well as doing brand new things

- Opportunities to develop and grow through our ongoing training and be coached/mentored by some of the best in the business

- Cool work space, great Shoreditch location

- Ambitious team with great spirit punching way above our weight

- Regular team socials including prosecco Fridays

- Fresh fruit and endless coffee to keep you energised!

- A chance to bring your pet to work or indulge your love of pets!

 

If you think you’ve got what it takes send a short email saying why you think you’d be great for this role together with your CV to hiring [at] petspyjamas [dot] com

 

Dog-Loving Travel Pet Concierge

Job Title: Dog-Loving Pet Concierge (Sales!)

Duration: Part-time/Job Sharing (including one weekend day)

Shift Pattern: Thursday - Saturday OR Sunday - Tuesday

Reporting to: Travel Team Leader

Location: Warehouse offices in Shoreditch, London EC2

Salary: £20k base salary (pro-rata for part time) + uncapped commission

 

At PetsPyjamas we see pets as true members of the family and we have been leading this trend since our launch in 2012.  So it comes as no surprise that today we are the number 1 pet-lifestyle website with an accessories marketplace listing over 10,000 items and an award-winning dog-friendly travel booking division featuring over 2,000 bookable, dog-friendly hotels, cottages and B&Bs.

 

Our unique, fast growing Travel Division ensures that every pet (and their owners) are treated like royalty, with our dedicated Pet Concierge making sure they find the perfect getaway where their furry four-legged friend will be guaranteed a warm welcome.

 

Due to rapid growth we are now on the lookout for special people to join the Pet Concierge team on a part time/job sharing basis.  If you are a flexible, self-motivated and driven individual who has a passion for sales and an interest in both pets and travel then you could be just what we are looking for.   To thrive in this role, you need to be a sales driven person and a great communicator, who loves talking to customers and provide them with carefully handpicked solutions to fit their needs.

 

Role & Responsibilities:

• Managing a high volume of sales enquiries and ensuring they turn into bookings –
 closing the sale!

• Responding to inbound calls and emails requesting pet-friendly accommodation all
 around UK

• Making call-outs to existing and new customers

• Providing quotes to customers’ requested hotel/cottage/B&B as well as coming up
 with other options

• Liaising & co-ordinating bookings between hotels and customers

• Creating long lasting relationships with both customers and hotels

• Managing customer payment details

• Maintaining our consumer/hotel database system

• Sharing knowledge, findings, patterns and hotel info with the wider sales team

 

Skills, Experience & Your Personal Characteristics:

• Outstanding sales skills and experience, with an enjoyment for upselling
• Definitely a pet lover (maybe even a pet owner)

• Target driven and customer focused

• Persistence and creative to make browsers into bookers

• Generally confident, highly approachable and a team player

• Excellent communicator both written and verbal with tons of flair and persistence

• Well-organised and self-motivated

• Hungry to learn and be part of an exciting and fast-paced start-up environment

• A smile is your default with a very positive, ‘can-do’ attitude

 

The people we love and who love us:

• Have a hands-on approach and are fast learners who love thinking on their feet

• Flexible with the drive to go the extra mile.

• Thrive on independence but adore collaboration

• Have tons of energy, enthusiasm and a ‘can do’ attitude – we break down walls!

• Have real eye for detail & are results orientated

• Have an entrepreneurial spirit with the ability to think outside the box

• Have a smile and ‘yes’ as default

• Love our brand and what pets bring to the world!

 

What we have to offer:

• A truly exciting and fast moving environment where you have an opportunity to really make your mark - build on your previous experience as well as doing brand new things

• Opportunities to develop and grow through our ongoing training and be coached/mentored by some of the best in the business

• Cool work space, great Shoreditch location

• Ambitious team with great spirit punching way above our weight

• Regular team socials including prosecco Fridays

• Fresh fruit and endless coffee to keep you energised!

• A chance to bring your pet to work or indulge your love of pets!

 

If you think you’ve got what it takes send a short email saying why you think you’d be great for this role together with your CV to hiring [at] petspyjamas [dot] com

Please note: Thank you for your application which we will review with great interest. Due to the high volume of applications, we might not be able to respond personally to all of you. If you are successful, we will be in touch with you shortly.