Are you tenacious, independent, self-starting, ambitious, driven and energetic? We could have a future together!


PetsPyjamas are the leaders of dog-friendly travel throughout the UK & Europe. Our expert concierge team provide a unique and personalised experience to our ever growing avid dog-loving travellers. Launched in 2012 by the founders of toptable.com, we are playing a key role in the exploding trend around pets as true family members and are focused on making the Travel Industry truly Pet Welcoming.

PetsPyjamas HQ is a converted warehouse in the heart of Old Street, housing a vibrant and entrepreneurial team dedicated to driving the brand forward. With a growing workforce of 35+ we are at a pivotal break through moment for the business, with huge expansion and growth plans for 2020 and beyond.  

Being part of the PetsPyjamas pack offers the opportunity for enriched personal development, rapid career progression and all whilst working in exciting, engaged and energetic environment in our Shoreditch based dog-friendly offices.

 
 

If you are the paw-fect fit for our team then send across your CV alongside 100 - 300 words OR a video on why you’d be the best candidate for the role to hiring@petspyjamas.com.

 

Please note that due to the high level of interest we receive we are unable to individually reply to all applicants. If we think you’re a match then one of our team will be in touch shortly!


 

 

 

Dog-Loving Product Account Manager  

 

Hours: Full-time, Monday - Friday

Salary: £25,000 - £30,000 (based on experience) + competitive bonus structure

Reporting to: Chief Product Officer

Location: Warehouse offices in Shoreditch, London EC2

 

We are currently on the lookout for a talented, proactive and forward-thinking Product Account Manager (High-end luxury hotels & cottages portfolio) to join the Properties Team to optimise/maximise business and revenue with our partner properties,  predominantly hotels. Whilst excellent relationships are vital, the main purpose of this role is to ensure high revenue is achieved through strong negotiation and active sales techniques.  This is a fantastic opportunity for someone who is keen to be part of a high performing, results based team.


Responsibilities:



Experience and skills required:




 

Dog-Loving Weekend Travel Sales (Homeworking)  

 

Hours: Part-time, Saturday & Sunday. 11:30 - 20:00

Salary: £10.25 per hour + commission

Reporting to: Travel Sales Manager

Location: Your Home!


We are currently on the lookout for a talented, proactive and forward thinking Travel Sales Executive to join the Travel Sales Team and help us continue to delight our customers over the weekendThis is a great opportunity for someone who has the desire to work at home on reduced hours.


Responsibilities: 

 



Experience and skills required: 




 

After Sales Travel Support (Homeworking)  

 

Hours: Part-time, Saturday & Sunday. 9:00 - 17:30

Salary: £10.25 hourly

Reporting to: Customer Support Team Leader

Location: Your Home!


We are currently on the lookout for a talented, proactive and forward-thinking Customer Support Executive to join the Travel Team and help us continue to delight our customers over the weekend. This is a great opportunity for someone who has a desire to work from home and would like a reduced hours role.


Responsibilities: 

 


Experience and skills required: 




 

Dog-Loving Travel Sales Executive (Homeworking & Office based available!)

 

We’re always on the lookout for charismatic and enthusiastic Travel Sales Executives. If you’re experienced within the Travel Industry with a minimum of 2 years remote Travel Sales experience then you could be a paw-fect fit for our Homeworking Travel Sales positions. All you need is a broadband connection, mobile and a computer!


Hours: Full-time, 12:30pm - 21:00, rolling shift pattern including x1 weekend day.

Location: Your home!

Reporting to: Travel Sales Manager

Salary: £20k base salary + uncapped commission (O.T.E. £27k - £32k!)

 

No experience? No worries! If you have an interest in the travel industry, love dogs and think you could thrive in a Telephone Sales environment then you could join our energized Travel Sales team based in our Shoreditch Headoffice. You’ll receive on the job training and be taught how to sell like a pro!


Hours: Full-time, 9:00am - 19:00pm, rolling shift pattern including x1 weekend day.

Location: Shoreditch, London

Reporting to: Travel Sales Manager

Salary: £20k base salary + uncapped commission (O.T.E. £27k - £32k!)

 

 

Role & Responsibilities:

• You will be working in a fast paced and challenging role liaising between clients and our venues, via
  email, telephone and livechat, to book every aspect of their tailor made break.

• Managing a high volume of inbound sales enquiries and using effective closing techniques to convert
  enquiries into a sales.

• To follow up the lead lifecycle with customers, venues and other third parties to close sales and
  take payment.

• Use initiative to up-sell and cross-sell other products to the customer. 

• Maintaining a high level of product knowledge at all times.

• Consistently working to achieve individual and team targets / KPI’s.

• Using effective communication to recognize customer needs. 

• Regular use of the PetsPyjamas website for research on a daily basisto provide alternatives and
  switch selling.

• Building and maintaining B2C and B2B relationships.

• Sharing knowledge, findings, patterns and hotel info with the wider sales team.

• Emailing customers accurate quotations, including payment links.

• Communicating with other remote workers via Slack.

• Ensure constant communication with wider sales team, including a daily handover.

 

Skills, Experience & Your Personal Characteristics:

• Understanding of what a pet means to their owner.

• Experience of processing multiple telephone calls on a daily basis.

• Knowledgeable of UK geography.

• Comfortable with working in a fast paced environment and confident when working under tight time constraints.
• Natural confidence that will help you become a star seller who is comfortable with upselling!

• KPI/Target driven and customer focused.

• Sales savvy with persistence to look out for sales opportunities via the Live Chat platform with the ability to turn browsers into bookers.

• Excellent communicator, both written and verbal, with tons of flair and persistence.

• Well-organised, self-motivated and able to work at a consistently high level.

• A smile is your default with a very positive, ‘keen and can-do’ attitude.