
NATIONAL ACCOUNT MANAGER
Hours: Full time, Monday - Friday
Reporting to: Chief Product Officer
Location: Hybrid - Warehouse offices in Shoreditch, London EC2 and home-based
Salary: Competitive DOE + commission
Rapidly growing PetsPyjamas is the number 1 for dog-friendly travel in the UK and Europe championing the trend for dog-friendly travel. Launched by the founders of toptable.com, who are themselves passionate dog owners, PetsPyjamas sends people and pets to over 18,000 dog-welcoming hotels, hound-friendly hideaways, cottages and B&Bs. Our unique Pet Concierge Team provide a personalised experience to our ever-increasing pack of dog-loving travellers and our mission is to encourage every property to provide as warm a welcome to our four-legged friends as they do to us!
Our dog-friendly HQ is a converted warehouse in the heart of Old Street, housing a vibrant entrepreneurial team who are dedicated to driving the brand forward. We are at a pivotal breakthrough moment for the business, with huge expansion and growth plans for 2022 and beyond. Being part of the PetsPyjamas pack offers the opportunity for enriched personal development, and rapid career progression, all whilst working in an exciting, engaged and energetic environment - with the added bonus of your four-legged friend working by your side.
We are currently on the lookout for a talented, proactive, and commercially focused National Account Manager (high-end luxury hotels & cottages portfolio) to join the Properties Team. The core focus of the role is to develop and optimise both business and revenue with existing property partners. The role will require previous experience in a similar role within the UK travel industry and you’ll have a natural talent for building as well as maintaining a network of relationships with our suppliers. You will be responsible for ensuring ambitious sales and revenue targets are achieved using your exceptional negotiation skills and sales techniques. This is a fantastic opportunity for someone who is keen to become a pivotal part of a high-performing, results-based team in a business that is a leader in our field with ambitious plans for growth.
Responsibilities
- You will be responsible for improving performance at a property level. Being the first point of contact for the existing portfolio of properties, to help improve their performance and conversion with the ultimate goal of achieving higher revenue
- Securing exclusive packages, availability, and competitive rates aligned to customer demand.
- Work closely with sales team leaders to resolve any barriers to booking, be the main point of all escalations for issues concerning properties, i.e. customer complaints, low availability issues, price discrepancies etc
- Regularly negotiate commission rates to improve margin, and deliver commercial growth
- Keeping up to date with competitor and industry activity to ensure we are constantly producing attractive and competitive offerings
- Visit existing properties to ensure standards are in line with the PetsPyjamas brand and help improve B2B relationships
- Advise and guide properties to ensure they are in line with the PetsPyjamas ethos and truly understand what “dog-friendly” means to our customers with a focus to help increase dog-friendly rooms
- Manage, develop, and increase the properties connected via various third-party channel management systems, including, setting up new connections, any queries or issues, and monitoring working correctly
- Provide engaging product briefing and product training for the sales team on new properties/destinations which positively influence the portfolio’s performance
- Provide data-driven marketing reports, both internally to key stakeholders in the business and externally to property partners
- Working closely with marketing to build key campaigns by negotiating packages with relevant partners to maximise campaign results
- Improve margin by securing marketing spending through enhanced partnerships and multi-channel marketing campaigns, through proactive approaches.
- Reporting to property partners on their performance monthly/Quarterly, as well as reporting on any additional marketing campaigns.
Experience and skills required:
- At least 5 years of experience in a similar role with knowledge and experience of the UK/luxury travel industry, preferably within an online travel agent and an existing network of UK accommodation providers
- You will be from a product background and have an understanding of hotel distribution, rates and inventory management
- Brilliant geographical knowledge of the UK
- Experience in senior-level negotiation with key decision-makers, with demonstrable success in negotiating contracts, exclusive deals and long-term partnerships with accommodation providers
- An Analytical approach and with a data-driven mindset combined with strong commercial insight and attention to detail
- Outstanding interpersonal, communication and presentations skills via email, telephone and face to face
- Taking ownership in driving results and a strong desire to exceed targets
- Effective prioritisation, initiative, time management and self-motivation skills
- Comfortable working independently whilst having a collaborative approach working alongside different departments with individuals of differing levels of knowledge
- Ideally, have your own car and driving license with a willingness to travel to our hotels for face to face meetings
- Familiarity with Google Drive, Gmail, in-depth Excel, and ability to learn new systems quickly.
The PetsPyjamas Pack:
Being part of the PetsPyjamas Pack is being part of an energised and enthusiastic team! It’s being flexible in your proactive approach, and being able to work collaboratively whilst thriving on independence. You’ll need to be agile, open to change, hands-on and ultimately love our brand!
PetPyjamas Perks:
- The chance to bring your dog to work!
- The chance to truly make your mark on fast-growing and unique company!
- Fast progression and personal development opportunities
- Cool and trendy workspace, great Shoreditch location!
- Regular socials from crazy golf to rooftop bars!
- A tight-knit team of like-minded individuals!
Sound like the perfect role for you?
This is an ideal time to join a growing and successful organisation that has built a great reputation as the number one for dog-friendly travel.
Simply send your CV to hiring [at] petspyjamas [dot] com with a short introduction as to why you feel you would be perfect and we'll get right back to you!
‘PET PARTNER’
HOME-BASED INDEPENDENT TRAVEL CONSULTANT
(SELF EMPLOYED)
Love Dogs? Love Sales? Pawfect!
=> CURRENTLY SEEKING FULL-TIME, FRIDAY-MONDAY OR SATURDAY-TUESDAY HOURS. JOB SHARE OPPORTUNITIES AVAILABLE <=
We're on the lookout for Home-Based, Self-Employed Travel Consultants
With over 12 million dogs in the UK, it's never been a better time to become a PetsPyjamas Pet Partner - a super opportunity to work independently, earn great money with a growing business.
About PetsPyjamas
Founded in 2012 by avid dog lovers, PetsPyjamas has grown rapidly to become the Number 1 for dog-friendly travel, working with over 15,000 hotels and cottages throughout the UK, where dogs really are as welcome as their owners.
Building on our considerable success and reputation, we are now on the lookout for top-notch travel professionals around the country to join our remote working Pet Partner Network, to enable even more four-legged friends and their human companions to make wonderful memories taking trips together at our extensive range of hotels, cottages and b&b property partners.
About our Pet Partners...
This really is like starting your own, commission-based business without the risk, backed by the country’s No 1 dog-friendly travel business where you’ll benefit from the support of a professional and approachable team with years of experience in the dog-friendly travel business.
Our Pet Partners are all over the country helping dog owners - everywhere - have happier holidays with their dog!
So far, so good? Some more about what you can expect......
- Strong and convertible leads generated from new and existing pet-loving loving customers! Our incoming demand for UK holidays is high right now, so you will have loads to get your teeth into!
- Full and comprehensive training on how to sell dog-friendly trips
- Set your own goals and targets, with uncapped earning potential - an ideal commitment of 30 hours per week or more, will have an OTE of £30k
- Part-time and Weekend hours also work well, so this may be a great way to supplement an existing income
- Full marketing support and admin/customer support handled by us
- Extensive and ongoing local and national marketing initiatives
- Generous commission share & incentives
- Flexible working, we are open for business 9 am - 9 pm 7 days a week so there's plenty of opportunity for flexibility to suit you.
- Work from home so see your dog (and family!) more (if you have one!)
- Your very own marketing kit (after a qualifying period) so you can find your own local customers (higher commission!) and become the most popular person on the dog walk
Who we are looking for...
- A dog lover with 3 years of travel sales experience
- An excellent track record selling travel
- Dedicated, self-motivated and used to working at home
- Extremely methodical, responsive and very well organised with a 'do it right now' kind of an attitude
- The ability to deliver a high-quality customer sales service that keeps customers coming back
Make no mistake, the biggest rewards come to those who work hard and our most successful Pet Partners are highly driven professionals who thrive on having their destiny in their own hands...
Sound like the perfect role for you?
This is an ideal time to join a growing and successful organisation that has built a great reputation as the number one for dog-friendly travel.
Simply send your CV to petpartner [at] petspyjamas [dot] com
with a short introduction as to why you feel you would be perfect and we'll get right back to you!
PS. This may not be right for you but please, be the best friend ever and pass it on to anyone you think would be perfect and who would love this opportunity!
TRAVEL SALES SUPPORT EXECUTIVES
Job Title: Travel Sales Support Executives
Hours: 37.5 per week (On a shift pattern which will incorporate evenings and weekends)
Fixed Term Contract: 3 months
Reporting to: Travel Sales Manager
Location: Warehouse offices in Shoreditch, London EC2 (Subject to Gov Guidelines)
Salary: £24,000 annually (Pro-rata)
We are on the lookout for office-based Sales Support
With over 13 million dogs in the UK, it's never been a better time to become a PetsPyjamas Travel Sales Support Executive - a super opportunity to work within a growing, forward-thinking business.
About PetsPyjamas
Founded in 2012 by avid dog lovers, PetsPyjamas Travel has grown rapidly to become the number 1 for dog-friendly travel, working with over 16,000 hotels and cottages throughout the UK, where dogs really are as welcome as their owners.
Building on our considerable success and reputation, we are now on the lookout for a sales support member to help our remote working Pet Partner network, to enable even more four-legged friends and their human companions to make wonderful memories taking trips together at our extensive range of hotels, cottages and b&b property partners.
The role:
Review and prioritise a high volume of inbound sales enquiries when sales managers are not available and ensure initial contact has been made to all customers adhering to the companies SLA’s
Using sales skills to convert enquiries into bookings for any overflow calls, emails or livechat tickets
Responding to all enquiries in an efficient and timely manner
Using initiative to up-sell and cross-sell other products to the customer.
Maintaining a high level of product knowledge at all times.
Support our nationwide network of self-employed Pet Partners to source pricing and availability from property partners
Contacting hotels via telephone/email to confirm availability options
Other duties as assigned that support the success of our sales team
Who we are looking for…
Exceptional written and spoken communication skills.
Customer-focused with a ‘can do’ attitude.
Ability to multitask and think on your feet.
Confident, highly approachable and a team player
Well-organised and with keen attention to detail.
Eager to work in a fast-paced and exciting start-up environment
Fast learners with a hands-on approach.
Flexible with the drive to go the extra mile.
Thrive on independence but adore collaboration.
Have an entrepreneurial spirit with the ability to think outside the box
Experience in domestic leisure travel sales preferred
What we have to offer:
Work from our trendy Shoreditch warehouse offices for two days a week
Bring your dog to work or hang out with team dogs Mavis and Steve!
The opportunity to work in an exciting, innovative and fast-moving environment.
An ambitious team with great spirit punching way above our weight!
Sound like the perfect role for you?
This is an ideal time to join a growing and successful organisation that has built a great reputation as the number one for dog-friendly travel. Simply send your CV to petpartner [at] petspyjamas [dot] com with a short introduction as to why you feel you would be perfect and we'll get right back to you!
PS. This may not be right for you but please, be the best friend ever and pass it on to anyone you think would be perfect and who would love this opportunity!
MEDIA SALES AND PARTNERSHIPS MANAGER
Job Title: Media Sales and Partnerships Manager
Hours: Full time
Reporting to: Head of Marketing
Salary: Competitive + Commission
Location: Hybrid home working and office in Shoreditch, London
PetsPyjamas is the number 1 for dog-friendly travel in the UK and Europe. With over 16,000 dog-welcoming hotels, cottages, and B&Bs, our dedicated Pet Partners provide customers with a personalised experience to our ever-increasing pack of dog-loving travellers. Our mission is to take the hassle out of booking a dog-friendly holiday so our customers can spend their time making happier memories with their dogs.
Our dog-friendly HQ is based in the heart of Old Street, London, housing a vibrant and entrepreneurial team that is dedicated to supporting our wider team whilst driving the brand forward. Being part of the PetsPyjamas pack offers the opportunity for enriched personal development, the opportunity to make your mark on a growing brand all with the added bonus of your four-legged friend working by your side.
Due to rapid growth we are on the lookout for an enthusiastic Media Sales & Partnerships Manager to support the Marketing Team. This is a great opportunity for someone who has existing partnerships experience and is keen to develop a new function in a fast-paced company. Reporting directly to the Head of Marketing, you will be responsible for implementing and evolving our partnerships, sponsorships and media sales strategy.
Responsibilities:
Implementing our partnership, sponsorship and media sales strategy
Act as an ambassador for PetsPyjamas to develop opportunities that will deliver customer acquisition, media revenue or brand awareness from potential and existing partners
Account management of an existing portfolio of exciting national brands
Negotiation and delivery of media sales and advertising campaigns
Working collaboratively with internal stakeholders to execute any partnership or campaign activity
Reporting on performance against relevant KPIs both internally and to external partners
Capable of tracking ongoing business activities and forecasting business opportunities
Attend industry events, exhibitions and conferences to meet potential and existing clients
Develop sponsorship and partnership opportunities for our market-leading loyalty programme
Manage and optimise our existing sponsor relationships
Generate qualified new business with prestigious partners
Other job-related duties related to this role as assigned
Experience and skills required:
Travel and/or pet industry experience.
Minimum of three years in a similar role.
Thrives on cold-calling and hunting business.
Proven track record in growing and closing sales.
Agile worker and comfortable with changing circumstances.
A confident, self-starter.
Outstanding organisational and communication skills
Well organised and confident with planning and prioritisation skills.
Quick and thorough at grasping concepts and contexts.
Strong IT skills including experience in GSuite, Microsoft Office etc.
Comfortable with creative design and experience in building media presentations
Creative thinker and excellent negotiation skills
Excellent stakeholder management skills.
A professional and thorough approach
The PetsPyjamas Pack:
Being part of the PetsPyjamas Pack is being part of an energised and enthusiastic team! It’s being flexible in your proactive approach, being able to work collaboratively whilst thriving on independence. You’ll need to be agile, open to change, hands-on and ultimately love our brand!
PetPyjamas Perks:
The chance to bring your dog to work!
Cool and trendy workspace, great Shoreditch location!
Prosecco Wednesdays!
Regular socials from crazy golf to rooftop bars!
A tight-knit team of like-minded individuals!
The chance to truly make your mark on a fast-growing and unique company!
If you could be the paw-fect fit for our team then send across your cv alongside a snappy statement to hiring [at] thepetspyjamas [dot] com
Group Head Of Finance
Hours: Full time
Reporting to: Chief Strategy Officer
Salary: £65k - £75k + Performance-Based Share Option & Bonus Scheme
Location: Hybrid home working and office in Shoreditch, London
Fantastic opportunity to work alongside successful entrepreneurs and be an important part of a pre-seed to Series A growth accelerator & venture studio helping build a diverse group of companies across a variety of hot sectors both B2B and B2C. Founded by the people who built toptable.com and prolific investors in some of Europe’s best startups, our current portfolio includes:
PetsPyjamas - The number 1 in the UK and Europe for dog-friendly travel
Positive Luxury - The sustainability partner of choice for luxury lifestyle brands
Caboodle - Trailblazing a brand new category of dog feeding - the daily box/weekly stack
Camilla Elphick - An award-winning British designer footwear and lifestyle brand
Restaurant Box - An ‘at home’ celebrity chef dining experience partnering with some of the top chef’s to expand their brands beyond ‘bricks and mortar’
You will work alongside a highly experienced group of industry experts who have built numerous successful ventures from scratch. We are looking for a talented, motivated and forward-thinking Group Head Of Finance to lead and grow the finance team (currently three). Your experience will be broad and well rounded with a very good grasp of corporate, budgeting, forecasting and regulatory accounting; as well as an interest/ability in fund level accounting, modelling and investor reporting.
We are a small, ambitious and nimble team who believe in moving fast so you will need to thrive under pressure, love a challenge and want to take the next steps in your finance career, which could either lead to an FD role or who knows, you might even like to run a venture! Reporting to and working very closely with the Chief Strategy Officer, you will in turn work closely with founders and stakeholders to produce key analytical and financial data to assist and to make your own recommendations in the business decision-making process.
This is the perfect role for somebody who loves to be in the thick of it with their sleeves rolled up working on a business model, crunching numbers on how to achieve profitable growth and hitting tight deadlines for month-end/reporting. Nothing will faze you!
Key Responsibilities include:
Manage the day to day accounting function, develop and build the finance team as we scale
Financial reporting including; consolidated management accounts, budget vs. actual, statutory accounts.
Analysis & insights - proactive approach to understanding business drivers and how to make improvements - you love numbers and data and can make them talk!
Financial Planning and Reporting: Own the business model, budgets and are responsible for forecasting and reporting across the various businesses. Develop our forecasting methods to improve business decision making
Credit control ownership: ensure all invoices are paid on time ensuring automated emails and escalations to calls are timely
Cashflow: Understand that cash is king! Manage payments and cash flow forecasting across the group to optimise and meet regularly with relevant management to discuss this
Liaise with a variety of funding providers and be comfortable preparing/discussing/submitting information and questions arising
Take ownership of corporate housekeeping including shareholding docs and things like SEIS/EIS and EMI share option schemes
Investigate and understand variances in budgets, forecast and produce revenue forecasting with management
Providing unprompted insights to leadership teams and proactively understanding the respective businesses with a view to providing data/financial based advice and input
Experience and skills required:
Degree in Accounting or Business (or equivalent qualification)
Qualified (ACCA, CIMA or equivalent)
Experience in a PE or VC firm or alternatively have experience in Start-Up to Scale-Up’s
Computer literate with exceptional proficiency in MS Excel & Google Suite
Use of and very good knowledge of Xero Accounting software
Pro-active & naturally takes the lead
Financial modelling experience, ability to build top-notch financial decks internal & external
Comfortable sourcing and interacting with Suppliers & 3rd parties, eg sources of funding
Excellent interpersonal skills with clear and succinct communication both written and oral
Exemplary math skills
Extremely well-organised with (an almost!) obsessive attention to detail and a high level of accuracy
Approachable with a ‘can do’ attitude and flexible approach
Strong time management skills for self and team
An excellent coach and team mentor
The JustaddRed Group - Our Culture...
Ambitious * Energised * Enthusiastic * Flexible * Proactive * Collaborative * Independent * Great Team Players * Agile * Open to (in fact LOVES) Change * Hands-On * Nothing too big or too small * Take Pride * Love what we do!
What can you expect in addition to the financial package….
A tight-knit team of like-minded individuals
Flexible mix of remote working & office days
Excellent career opportunities either in finance or general management
The chance to bring your dog to work!
Prosecco Fridays! (when in the office)
Regular socials from crazy golf to rooftop bars!
Discounts across the group companies (where applicable)
Performance Bonus & Share Option Scheme (share in the business success)
The chance to truly make your mark on a group of fast-growing and unique companies!
If you could be the perfect fit for our team then send across your cv alongside a snappy personal statement to hiring [at] petspyjamas [dot] com