Drumossie Hotel

Confusingly mixed.

Let me start with the positives. Good parking and a nice welcome. The receptionist was efficient and helpful. The deal (bed, breakfast, meal, whisky and shortbread) appeared good. The hotel looked ok, although signs of wear and tear on the outside, such as lapsed signage.
The room was large and bed comfy, but very cold, with old electric heaters to warm it, which gave off an odour when used.
The water to the shower switched from hot to cold without warning, and the taps fell off, making that an unpleasant experience.
When we tried to report the shower to reception, the staff walked away without a word.
The restaurant provided more issues. Bottled water and white wine were both served unchilled. The batter on the fish was undercooked. The staff did not appear to understand the quite limited menu, or the deal, confusing Tattinger and Tanqueray at one stage. For breakfast, fresh orange juice was actually past it's sell-by date, smelling fermented.
A large issue throughout was the fact that fire doors were propped open; an obvious risk.
On leaving, we were asked how our stay was, but when it was stated that there were issues, received no apology or query as to what had happened. This has been progressed since.
All in all, very disappointing and would not stay again.

Always good

5th. stay there. Comfortable, friendly helpful staff. Great restaurant, almost Michelin one star.

Great hotel, excellent services

We enjoyed this wonderful place with friendly staff, in a great location for holidays and day trips.