The Snooty Fox Hotel

Great staff - Veggie food OK

A very pleasant short break. Staff were all friendly and very helpful although computer problems gave rise to a few 'Fawlty Towers' moments.
The only slight disappointment was the vegetarian food - nothing very imaginative and little choice. Omnivores need not worry as they are well catered for.

Good Place to Stay When Visiting Highgrove

Lovely hotel, helpful people, great food, reasonable rates. Very enjoyable place to stay.

Snooty Fox Tetbury

On checking in counter staff didn't ask for my written confirmation, we had to wait to be attended to as the person was on the computer with his back to us when I started to speak he just went to his forms and asked to confirm our names and home address, we were given our key. We had parked in the public car park and were told there was only free parking down a steep hill which wasn't convenient so we paid each day to park in the pay area, this wasnt expensive . The room was nothing special, decor dated but clean and tidy. There was evidence that they had problems with damp as wallpaper had been bleached out along skirting and around window. There was tea and biscuits in the room which was good however the promised champagne was not in our room on arrival and we had to go to reception, they brought us up a bottle but hadn't been chilled as their ice machine had apparently broken. Disappointed that there was only one chair in the room so one of us had to sit on the bed to drink tea or watch TV. The bathroom was good, shower worked fine, large basin and towels, robes and washing products provided. Our room was over the kitchen and as the window was open as it was warm the cigarette smoke from staff members was smelt in our room and as non smokers not good. A bit noisy with traffic and washing up could be heard when they had finished. The breakfast provided was excellent good choice full English, cereal, toast, jams, yoghurt, so all good. Dinner was good however one meal was too salty which we couldn't eat however we were not charged, dessert was good. Shame the menu was the same choice every day. Waiting staff were friendly and attentive, excellent customer service from them. We didn't use the bar on our stay. Bed was comfortable and room tidy on our return each day. Tourist leaflets were on hand. The key fob to the room was not coded so if we had lost our room key with information of the hotel and room number would have allowed the finder to enter our room. Not particularly secure procedure for logging keys.
We would stay there again . It was nothing special but a good hotel overall