The Wood Norton

Disappointing stay.

We booked our stay at Wood Norton Hotel because it was listed under the fine dining category but the restaurant was very disappointing. The ambience was poor, the menu was very limited and the quality of the food was dire. Breakfast was abysmal with just one, very hard working member of staff in the dining room. There was extreme portion control e.g. one slice of toast and half a mushroom. No fruit, no cereals other than porridge, no yoghurt and aweful, shop bought hash browns.
We could write more but we will leave it there.

Hotel in a lovely setting

There are lots of things to like about this hotel but sampling it with Covid regulations applying does not give one the full experience. We had a 'feature room' which was a spacious suite and was lovely, although there was a problem getting the hot water to run without wasting gallons of water. We had to ask for both a hairdryer and a tea tray and kettle as the room had the bare necessities. In the next hotel we stayed in both hairdryer and hospitality tray were already in the bedroom on arrival, so not sure who's right here. Having seen photos of the beautiful dining room on the internet I was appalled to go in for dinner on the first night to be faced with bare formica-topped tables. At a top restaurant in London just previously there were table cloths (and glasses) on the table on arrival. As table cloths are normally changed after each guest, I can see no reason why they were not used.There were no cold offerings at breakfast (eg fruit or cereal) but many cold starters and desserts at dinner (and cereal can be bought in individual boxes). This seems inconsistent. Ditto no bar snacks such as crisps - as these come in individual packets it's difficult to see why not. In short, we felt the hotel was interpreting the Covid rules beyond necessity. However, the staff were polite and helpful although in the evenings there seemed to be a skeleton staff and we had to seek out someone to serve drinks in the bar 3 nights running. I would like to stay again sometime, under normal conditions!

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