The Wood Norton

So Disappointing !

The hotel has a beautiful exterior and impressive wood paneled interior in all reception areas. Such a pity therefore that the food served by the hotel during our stay was simply awful. Dinner on first evening comprised undercooked fish, returned to kitchen and an overcooked hard to cut poussin which was left uneaten. We refused replacements. The two willing young waiters had little service experience and were overwhelmed by complaints about the food from a number of other diners. On second evening we refused to eat anything from the menu which remained unchanged for the rest of the week. Instead, we were provided with hake and chips which were just about edible. The bacon in the breakfast on both mornings was as stiff as a board. To top it all there was a leak in the window in our room which let in rain water! Our special treat, at not an insignificant price ( 425), turned out to be a great disappointment. We will not use this hotel again or recommend it to anyone else

Don't bother.

Poor service, poor menu choice but nice hotel and gardens.

The Wood Noughton

Nice hotel, lovely room with wood panels and cast iron bath but odd modern grey MDF wardrobe and chest of drawers totally out of character with the room and building setting
My reason for the low scores was the very slow inexperienced under staffed numbers of waiter staff for the booked evening meals. Waiting until
9.20 pm from a booked 8 pm time for main meals to arrive ,after our starters. Had to send steamed monkfish back twice as undercooked. In the end my wife just had the broccoli side. Paying 4star prices for the food with cafe like slow service. Side dishes not arriving at same time as meals. One morning no poached eggs on my so called full English.They were obviously overbooked and understaffed.
We won t be going back