The Wood Norton

>my two day stay.

room had no toilet brush and the toilet needed scrubbing.Dinner in the restaurant was not up to much .The stainless steel bar looked out of place. It looked like a 1960 coffee bar, and overpriced.

Lovely hotel

The hotel itself is lovely. We actually stayed in the annex building. Breakfast was good both mornings but the service was terrible, the Sunday morning we actually waited 20mins for a cup of tea. The staff are really lovely but the service is just really bad. They are terrible at clearing the tables which means their is never any tables to use. If they more more into self service it may help this improve. I stayed here last year and was just as bad but you Hope over time things may get better but clearly not. Apart from that it s a really nice hotel. I would stay here again but go elsewhere for breakfast so it doesn t ruin my stay.

Two night stay

The hotel was very impressive and our room in the Pear Tree annex was fine but lacked enough lighting. We had to put on the bathroom light and leave the door open to see inside the wardrobe. On the subject of lighting, we felt the lighting in the restaurant was poor. You could hardly see what you were eating. The service in the restaurant on our first night was appalling. We booked a table for 7pm but had to wait to give our order which finally arrived at 7.45. we had to ask for the dessert menu and when nobody asked us for our order, we walked out at 8.30. The second night was a complete contrast and we had our overall meal in 1 1/4 hours. We congratulated the staff on the second night. nevertheless we enjoyed our stay and were able to visit two National Trust premises in the area.