The Wood Norton

At down norton

A bit of a trek up to pear tree rooms. These were large and comfortable but a few short comings like no phone and TV that needed resetting. The menu didn't change at all for three nights and the service was rather slow. Generally v pleasant especially as we went with friends.

Good but areas for improvement

The hotel itself is wonderful. A period property with charm and rooms that our both relaxing and luxurious. The staff are helpful, the bar and general demeanour of the hotel relaxing. The restaurant however is lacking. Whilst the food is good it is not of the price value noted in the menu and the service under par. If the restaurant was of a higher standard then this would be a knock out hotel. The local town of Evesham has little to offer in terms of eating out and as such all the more reason to get the restaurant up to the expected standards of a hotel of this level and charge rate. that being said we had a very relaxing break and we would return.

So Disappointing !

The hotel has a beautiful exterior and impressive wood paneled interior in all reception areas. Such a pity therefore that the food served by the hotel during our stay was simply awful. Dinner on first evening comprised undercooked fish, returned to kitchen and an overcooked hard to cut poussin which was left uneaten. We refused replacements. The two willing young waiters had little service experience and were overwhelmed by complaints about the food from a number of other diners. On second evening we refused to eat anything from the menu which remained unchanged for the rest of the week. Instead, we were provided with hake and chips which were just about edible. The bacon in the breakfast on both mornings was as stiff as a board. To top it all there was a leak in the window in our room which let in rain water! Our special treat, at not an insignificant price ( 425), turned out to be a great disappointment. We will not use this hotel again or recommend it to anyone else