The Wood Norton

Not as expected.

External signage very poor. External routing signs have text too small. No notice on entrance door which looks rough and not an obvious way in.
Rooms OK . Water DANGEROUSLY hot,toilet seat loose. An allowance of 30 per person was made for the evening meal but this was nowhere enough as a tasteless portio of baked cod cost 29. Meal for 2 cost 82 for starter and main without drinks.this cost was outrageous when I consider the quality.
Breakfast good and very broad range of drinks and cereals..
I had been to Wood Norton on a couple of times when it was the BBC Engineering training establishment so chose to return for nostalgia and a Valentine day treat. My experience was not as I had hoped so did not stay for the second prepaid night.

We visited in mid February and the hotel was cold but the food was extremely good!

Hotel generally was cold - we didn t feel warm enough in restaurant or bars which wasn t relaxing.
Unfortunately the boiler broke down the night we arrived which resulted in no hot water for showers the following morning, however it was quickly sorted out.
Prior to arrival I had arranged for the restaurant to bring a small celebratory cake to our table for my husbands special birthday & reminded reception when I got to hotel disappointingly nothing happened.
The food at the hotel both at breakfast and evening meal was exceptional.

Very poor visit

We booked and paid in advance with the inclusive allowance for dinner however the first night was awful. We had uncooked pasta to start with a watery lemon drowning, and unflavoured prawns. Both had steak for main which was supposed to be rib-eye but looked more like rump and tasted of iron, like a pigeon taste! The Amaone wine was very poor for the price. Therefore we couldn t trust eating dinner there the second night so had to forego the pre-payment and eat elsewhere. The manager said he would speak to countryhotelbreaks and get us a refund, this hasn t happened.
The Saturday morning there was no hot water and when speaking to reception they really didn t care. Other than the 2 bar staff working on the sat night the rest of the staff really didn t want to be there and didn t care for hospitality!