The Bell Inn, Bramshaw

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Overrated and hardly luxurious

Didn t have a pleasant experience
We were offered a complimentary afternoon tea when we arrived and were pleasantly surprised and so had it.We had asked them to check we were entitled to it and told yes.
We were later told by receptionist that this was an error and we had to pay for it or otherwise they d forfeit our evening dinner voucher for hi h was part of our package!
We were made to feel quite dishonest and uncomfortable as if it was our fault!
Bedroom was small n basic.
Dirty towels left by cleaner and not replaced.
Luckily our breakfast was included in our package otherwise 24.99for a cooked breakfast!
Nothing luxurious about this hotel

Disappointed as expecting 4 star hotel standard

Situated on a very busy B road with traffic passing close to our room all day, it was noisy during the day but quieter at night . The food was acceptable, but not generous. Sadly the bar was used as a restaurant with no where to have a pre- dinner drink. The restaurant was hardly used, There was limited menu and the soup was he same night after night. Limited cutlery on tables (knife, fork and paper serviette only). Had to ask for additional cutlery and side plates.

Breakfast was expensive (if optional extra) and you had to use the one knife for eating cooked breakfast and butter toast, unless you proactively, as I did, find side plates and additional knives. They had no toast racks and had to be asked is you wanted toast and marmalade. Toas came on a plate laid flat.

Porridge was not available. Coffee came in cafetieres but it was just a receptacle and the coffee temperature varied from cafetiere to cafetiere.

The food was Ok, but portions were small and it was definitely not 4 star and we did not think it value for money