Clarion Hotel Charlecote Pheasant

50th Birthday Present

We stayed for a weekend in an Executive double room which was fantastic and very large, bed was comfortable and facilities were great in the room. We ate in the restaurant on the first night and the food was fabulous my wife had lamb and I had the roast pork.
Breakfasts throughout the weekend were on a buffet basis but they were plentiful and of a good quality.
One issue is that the cleanliness of the hotel was OK but not great with tables left to be cleared in the bar for a long time and there were old cobwebs not cleaned away both in the rooms and in the bar / restaurant area also in our room there was a biscuit left on the carpet from previous people.
Overall we loved the weekend but I think the hotel just needs to get the cleaning aspects sorted out to go up to the next level.

Hotel not as advertised and this website does not give best price

Having booked a last minute stay at this hotel through this website, which guarantees the best price, we discovered on arrival at the hotel that this is definitely not the case. The hotel staff were lovely and helpful. When we expressed our disappointment at the end of the stay, they were shocked at the price we had paid and refunded more than half of it. All the staff were lovely and helpful throughout. The food was absolutely dreadful and it turns out the hotel are fully aware of these problems as they currently have no chef. For the price we eventually paid, it was acceptable but it was very disappointing as we planned what we thought would be a fairly luxurious stay for our anniversary celebration. It was clear other guests were similarly disappointed. I am unsure how this website can state they offer the best deals when it is blatantly not the case.

No drink offered, sent to wrong room after long journey, awful hotel, all windows were broken catche