Clarion Hotel Charlecote Pheasant

Fish Fingers ??

On booking this hotel for the weekend I decided to book a table in the restaurant for the 1st evening.
When I was told the fish of the day was "cod Goujons" I asked if that was just a fancy way of saying fish fingers??
I was right it was !!
Needles to say I didn't eat there the next night.
On a positive note the breakfast was nice although the room was not very clean.

Good location, poor restaurant experience

Evening meal food wise was delicious but we ordered a bottle of wine which was plonked on the table, unopened with no offer of tasting or any serving etiquette.
Breakfast was served until 10am apparently but at 9.40, there was little left and no topping up.
We had a drink in the bar mid afternoon on the Saturday; no bar snacks at all available and limited drinks range.
Room was lovely. Absolutely no pressure in the shower

Some good, some bad, some funny.

On arrival it became clear that only one of three 'extras' purchased on line were on the system. Finding the room was a bit of a problem - signage was odd. Maisie [amazing receptionist] had to walk us to our room in the end!
The service in the restaurant was really slow due to staff shortages and a couple of the staff showed their inexperience.
Being woken up at 03:00 by a faulty fire alarm was not much fun especially as we had to go looking for the staff to find out if the alarm was for real or false.
The alarm went off on the following evening too and at least this time, after being prompted, the duty manager visited rooms to explain that there was a fault in the system and apologise.
The fire alarm went of a third time on the morning we left and staff came through the breakfast room assuring us all was under control - quite funny in the end.
In the room - the toilet roll holder was barely hanging on at a jaunty angle. The room was not particularly clean but comfortable and spacious.
Positives - breakfast was good, the hotel is on a bus stop and 20 mins from the middle of Stratford.