Overview
Nestled in the scenic Hatfield Heath, Essex, Down Hall & Spa stands as an opulent four-star country house hotel, extending its warm hospitality to canine companions. The Italianate mansion, set amidst a sprawling 110-acre estate, beckons discerning travellers seeking a romantic and secluded retreat, with the added joy of a dog-friendly environment.
Within the lavish interiors adorned with ornate ceilings, natural daylight pours in generously, creating an atmosphere of timeless elegance that even the most discerning canine guests will appreciate. The surrounding woodland, parkland, and meticulously landscaped gardens present a haven for dogs, providing endless opportunities for exploration and play.
After a day of delightful doggie adventures, guests can unwind at the luxurious Eden Spa, a serene sanctuary within the hotel designed to rejuvenate the body and soothe the soul. The spa menu features an exquisite range of beauty and body treatments, from facials to manicures and pedicures, offered in three single treatment rooms and a plush double room for couples. With treatments provided by renowned brands like ESPA and Jessica, the spa guarantees a world-class pampering experience. Please note that spa access is not included in the room rate, and we recommend booking this facility in advance. However, the hotel's gym, steam room, and sauna are included and operate separately from the spa.
Down Hall also spoils guests with a variety of dining options. The AA rosette-awarded Garden Room offers a leisurely dinner experience, while the lounge tempts with traditional afternoon tea. Pets are not merely tolerated but welcomed with open arms, allowed to accompany their owners in designated areas such as the lounge and the Terrace. The Terrace, equipped with outdoor seating, heaters, and a well-designed bar, transforms into a versatile space suitable for various occasions, from casual get-togethers to special events. Whether basking in the warmth of a sunny day or wrapped up in the coziness of a cooler evening, guests and their furry friends can savor the refreshing ambiance.
For guests seeking the ultimate in dog-friendly accommodations, the Estate Patio Rooms offer direct access to the patio and gardens, making them an ideal choice for those traveling with their four-legged companions. A thoughtful touch awaits the canine guests, as each room is equipped with a cozy dog bed, food and water bowls, and a special WOOF box upon arrival. This delightful box contains treats, a Lily's Kitchen dog meal, a tennis ball for playtime, and dog waste bags for added convenience. Whether exploring the 110 acres of grounds, indulging in woodland walks, or relishing the pet-friendly ambiance of the lounge and terrace, Down Hall & Spa ensures a memorable and inclusive experience for both guests and their cherished furry friends.
Highlights
- Country Spa Hotel with hydrotherapy pool
- AA Hotel of the Year 2024
- Fine dining restaurant on-site
Pooch perks
- 110 acres of gardens, woodland and parkland
- Estate Patio Rooms offer direct access to the patio and gardens
- Dog bed, treats and water bowl provided
Bow Wow Factor
Has to be the 110 acres of woodland, parkland and landscaped gardens! Your furry friend can enjoy roaming on-lead or off-lead day and night.
All 100 of Down Hall's bedrooms have been individually designed to reflect the grandeur, elegance and character of this historic property. The dog-friendly rooms are all equipped with complimentary tea & coffee making facilities, mini fridge, iron and ironing board, complimentary Wi-Fi and a laptop-sized safe.
Dine with Your Dog
While dogs are not allowed in the restaurants at Down Hall, they are welcome to join you for a meal in the lounge, or if you prefer, you can dine in your room. Down Hall offers a diverse range of dining experiences for its guests. Enjoy a leisurely dinner at The Garden Room, awarded an AA rosette, indulge in a traditional afternoon tea in the lounge, or opt for a delightful picnic in the picturesque grounds. The Fox Bar at Down Hall is also recommended for an aperitif or nightcap.
The hotel's Terrace is an idyllic spot to unwind, enjoy a light lunch, or sip cocktails while taking in scenic views of the landscaped gardens and fountain. Featuring a well-designed outdoor bar, comfortable furniture, and heaters, the Terrace is a versatile space, adaptable to various weather conditions. Whether on a sunny day or a cooler evening, the Terrace provides a unique and inviting atmosphere for socialising, ensuring guests can make the most of the outdoor seating and refreshing ambiance year-round. The heaters offer warmth and comfort, making the Terrace ideal for casual get-togethers, intimate gatherings, or special events. The serene backdrop of the gardens and the soothing sound of the fountain create a relaxed and enjoyable atmosphere.
Need to know
Down Hall Hotel, Spa & Estate Reviews
- 570 reviews
- Member since 2011
Bishops Stortford, Hertfordshire, CM22 7AS
Down Hall Hotel
Great location, very close to Bishops Stortford town centre.
Lovely walks to go on from the hotel grounds. Room was very nice we had a lovely view of the grounds, good size, very comfortable bed and large bathroom.
We both enjoyed our evening meal, My husband and I both had fish dishes which were cooked beautifully.
unfortunately the breakfast spoilt the end of our night away, this definitely wasn't a four star luxury experience and such a shame as this night away was a special gift to celebrate our recent wedding. Several guests complained and gave up waiting for their breakfast. We opened a yoghurt with mold on the surface and several tables complained of the same thing. This just isn't what you expect from a four star luxury hotel and its such a shame as this was supposed to be a very special weekend away.
Romantic Night
So disappointed on arrival to find that the hotel only had one bar open which was over crowded with very noisy guests and children running around. So service was slow with only one member of staff on duty. The lunch menu was very limited and we were told because of the number of guests already in the bar would take a long time to be served! We adjourned to a lounge area where we managed to get the manager there to provide us with the High Tea package instead even though they were fully booked.
Beautiful Building but shabby and hot inside
We stayed for one night and whilst it was just after the heatwave our room was so hot that we both felt unwell in the morning.
The window was closed when we arrived with no fan on so the heat had been building and when we did open the window we could only open the bottom one a few inches.
The rooms could do with an upgrade especially air con which i appreciate is difficult with listed properties but really needs to be incorporated.
The shower was poor quality and after a very fitful night we couldn't wait to get outside.
The spa treatments we had were excellent and the staff lovely.
Map & Directions
Address
Matching Road
Bishops Stortford
Hertfordshire
CM22 7AS
How to get here
Enter your postcode to view approximate driving directions to Down Hall Hotel, Spa & Estate.
Location & Local Attractions
There are lots of wonderful dog-friendly things to do in the local area! Visit the historic market town of Bishop's Stortford with its charming boutiques and cosy dog-friendly pubs — it's only a 15-minute drive from Down Hall. Hatfield Forest is also only a 15-minute drive away and your furry friend will have lots of fun sniffing and exploring.
Book with Confidence
We price match
We won't be beaten on price. Found it cheaper? We'll match it.
Concierge
When you make a reservation with us, our Canine Concierge are on hand pre and post trip.
Dogs Stay Free
You will never pay a dog charge when you book through PetsPyjamas.
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570 reviews, sorted by Date Rating