Taplow House Hotel & Spa

Needs some work

For an up market hotel Taplow house has some work to do. The hotel was unstaffed and several times we had to go searching for someone to man the bar, attend the front desk etc. The staff were welcoming but far too few. The bedroom was passable with a small double but lacked lighting, there was no main light and only one of the 3 lamps worked.
The food was exceptional and I'd definitely go back for a meal but for the money they charge for a room I'd go elsewhere

BS

Paid for a deluxe room but the room felt like a standard room . The restaurant was nice but was advised numerous times , some dishes on the menu were unavailable.

Loud music

We arrived in our room and the champagne that was promised was not in our room and our bed was not made properly, with the throw in a pile on the floor. We were not overly bothered and returned to reception to request our champagne. The food was ok, not the best we have had but tasty enough. The real issue was the next morning we were woken at 7.20am by loud music being played, it sounded like there was a function or something it was so loud! I called down to reception, they apologised and turned it down. It was then turned back up 20 mins later!! The break is described as a romantic and relaxing break and as a couple with 2 small children were looking forward to a lie in more than anything else!! Unfortunately we didn t get it. Overall a pretty unimpressive stay.