Lumley Castle Hotel

Disappointing

Room was beautiful food extremely disappointing, came out cold and meat was pure fat, then waited 35 minutes for replacement which was still cold and 10 pm by this time. Have been before and it was exceptional no idea what happened this time, has put me off booking again

Stunning Castle

Very welcoming staff on reception, room was in courtyard and was warm and well presented. Food was good but not outstanding.
Our only niggle was given choice of eating at 6.30 or 8pm. We chose 8pm but looked in at restaurant at 6.30 and not one person was in, and at the later time was only a handful of people, it wasn't as if a large group or party was taking place.
Surroundings where spectacular and staff happy to let us have a look around.

No review title

This promised much but was poor in terms of detail, I had to send back a dirty glass that came to the table with my wine in and did not expect to see glasses left from the previous evening when our room was serviced. The staff were friendly and helpful.
A suggestion rather than part of the review - The information book about the hotel and area was of poor quality and for an area so rich in history boring in the extreme perhaps the marketing department need to look at publications from the local area such as those from Durham Cathedral, the Castle Museum and the Palace at Bishop Auckland?