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1 One dog per room Overview
Nestled within the Tudor town of Lavenham, dog-friendly The Swan in Suffolk is a blend of old and new with its timber beams and contemporary comforts. A great dog-friendly spot to while away the weekend with your four-legged friend, The Swan is within easy reach of Sudbury’s water meadows. Pack a picnic for a fabulous dog-friendly day out! On days when you’re not exploring the beautiful Suffolk countryside with your pooch, stop by the hotel’s in-house spa for some extra pampering.
Highlights
- Luxury Spa Hotel in Suffolk
- Spa with treatment rooms, heated outdoor pool, sauna, steam room
- Renowned for Afternoon Tea
Pooch perks
- Dogs welcome to join in the Mess Call 487, the Airmen’s Bar, Lounge and Garden
- Dog treats, water bowl, canine cloth, poo bags and ball provided
- 'Walkies' map available at reception
Bow Wow Factor
The Swan has a secure garden, perfect for early morning and late night strolls, or for romping around in on sunny days!
The Swan offers a selection of dog-friendly rooms. Each room has been decorated individually and named after a local village. All rooms have the little luxuries you would expect, including a flat-screen television, Wi-Fi, luxe toiletries and a selection of tea and coffee.
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Need to know
The Swan at Lavenham Hotel & Spa Reviews
- 431 reviews
- Member since 2006
Lavenham, Suffolk, CO10 9QA
No review title
Overall Disappointing
We've stayed at the Swan several times before. We feel things have regressed - mainly with the regard to the restaurant. Our deal with you was 35pp dinner contribution + a bottle of wine. The first evening we were there ( my wife's birthday) we spent 169 on dinner. The next night - we weren't feeling that hungry - we only spent 59 (we had free bottle). When we got the final bill they hadn't credited us with the full 70 for the second evening despite our large spend the previous night. Also last year we were able to choose which one we wanted for the free bottle This year we could only have the house wine & the waiter wouldn't allow us to pay the difference and have wine of our choice. Finally when I got the final bill I discovered they'd over charged us by 50. All in all the hotels attitude seem mean spirited. We won't be going back.
Incredibly disappointing
Upon arrival, I was greeted by a receptionist who told me I d not been emailed with car park details as I was on a bargain break . This set the tone. Travelling with a small well behaved dog we were allocated a tired airless room, helpfully located close to an exit. Unfortunately, with neither opening windows, nor air con, during coronavirus and a heatwave it was unbearable. A fan was provided, but only moved air around.
Unable to sit in the restaurant or brasserie as we were travelling with a dog, we booked a table in the Airman s Bar. We were assured that our table would be set and reserved for us for a fine dining experience. . I m not sure why as it made no difference to staff who did not expect us on three out of four occasions. This was actually stressful, particularly when others were sitting having a drink at our table and there were no suitable alternatives as we had no choice in where to take our meals.
The food was in fact excellent, but service was always an afterthought, particularly sad when we walked past the other eating locations and could see a better standard of service.
Overall, it was probably one of the worst ever hotel experiences I have had.
Map & Directions
Address
High Street
Lavenham
Suffolk
CO10 9QA
How to get here
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Location & Local Attractions
Lavenham itself is very picturesque. Call in at the Lavenham Greyhound, a dog-friendly pub just four-minutes' walk from the hotel. Also, visit Sudbury's water meadows — immortalised by the works of Constable and Gainsborough — for fabulous walking.
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We price match
We won't be beaten on price. Found it cheaper? We'll match it.
Concierge
When you make a reservation with us, our Canine Concierge are on hand pre and post trip.
Dogs Stay Free
You will never pay a dog charge when you book through PetsPyjamas.
PetsPyjamas in the Press
431 reviews, sorted by Date Rating