Wotton House Hotel - Dorking

Disappointing Hotel

Maybe we expected too much, but this was not a luxury place for a romantic weekend in the middle of winter. Unless of course, you have been upgraded to a suite in the old central part of the house. It is a conference hotel. The old building has extensions on both ends, so there is a long long corridor from one end to the restaurant. No doors closed along it and the draught went from one end to the other. There was an occasional warm spot, but not that cosy to sit in. We expected a cosy lounge with a blazing log fire. The morning room has spotlights in the ceiling but not much ambience. Standard and table lamps would help, maybe some fresh flowers. The Sunday we arrived, the gas coal fire was not on, nor working (run out of gas) until the next day. Only two of the radiators were working. We should have realised that a pile of throws was a hint of the temperature. We needed them, as did other guests. I know it is an old building, bt there has to be some way of warming your guests. If the fire is not lit, no-one is going to sit in that room. Restaurant chairs have certainly seen better days and are well overdue for replacement. Food was not fine dining but nice enough. Items at breakfast ran out, and at 5 to 10 the chef was not cooking anything else! Staff were very helpful and within limitations could not do enough for us. Swimming pool is lovely, and warm. Gardens are beautiful. Double bedroom was rather grey and obviously designed for one person with small bathroom, and only one armchair. Lighting not good. We had to sit somewhere to read.

Your guests influenced our experience

Not your fault!

Overall Not Bad For A One Night Stay

The staff were very welcoming and helpful. Our room had a number of maintenance issues. As we were only there for one night we reported them on check out. The bed was large and very comfortable though. The restaurant area didn t feel like a country house, more like a large chain business style hotel. This was disappointing. That said, the food was very nice but the menu was very limited. The wine was very expensive, overpriced for what it was. We wouldn t stay again.